What Are the Major Differences between ITSM and ITIL
In the world of Information Technology (IT), the terms IT Service Management (ITSM) and IT Infrastructure Library (ITIL) are often used interchangeably, but they are not the same. While they are both foundational concepts in modern IT management, they represent different aspects of IT operations. Understanding the differences between ITSM and ITIL—and how they complement […]