Strategic IT Alignment – Bridging ITSM and Business Objectives for Maximum Impact
IT services deliver the greatest value when they are closely aligned with business objectives. Misaligned IT operations can result in inefficiencies, wasted resources, and missed strategic opportunities. Integrating IT Service Management (ITSM) with business goals ensures that IT initiatives are purposeful, measurable, and directly support organizational priorities. By linking IT processes, service delivery, and performance […]