Cyber-Resilient ITSM: Embedding Security into Service Management
Cyber Resilient ITSM: Reducing Security Related Disruption, Recovery Cost, and Service Risk Cyber resilience in ITSM is about making IT service processes strong enough to handle security related disruption, recover faster, and reduce operational impact. Security incidents are not only technical events. They can interrupt services, delay users, create emergency work, increase recovery cost, and […]