Outcome-Centric Consulting – Redefining ROI Beyond Financial Metrics
Introduction Return on Investment (ROI) has traditionally been measured in financial terms—revenue growth, cost savings, or profit margins. But in an era defined by complexity, disruption, and rapid transformation, organizations are recognizing that financial metrics alone provide an incomplete picture of success. Long-term value creation depends equally on resilience, adaptability, employee engagement, customer trust, and […]