Opting for Shared Services Over Dedicated Teams in Outsourcing: A Strategic Cost-Efficiency Play
Opting for Shared Services Over Dedicated Teams in Outsourcing: A Strategic Cost-Efficiency Play Dedicated outsourced teams can feel safe because capacity is reserved and ownership appears clear. The cost problem is that dedicated capacity often becomes underused capacity, duplicate supervision, fragmented reporting, and fixed vendor spend that does not flex with demand. Opting for shared […]