ITSM-Driven Business Continuity: Ensuring Operational Resilience in Uncertain Times
Imagine a scenario where a critical system fails mid-operation, and every minute of downtime costs thousands in revenue and erodes customer trust. In such situations, organizations equipped with IT Service Management (ITSM) integrated into their business continuity planning are able to respond quickly, maintain service levels, and protect their bottom line. What ITSM-Driven Business Continuity […]