ITSM and DevOps: Can They Coexist?
Introduction As organizations strive for greater agility and efficiency in delivering IT services, the convergence of IT Service Management (ITSM) and DevOps has become a topic of increasing interest. Traditionally seen as conflicting approaches—ITSM focusing on control and standardization, and DevOps emphasizing speed and flexibility—the question arises: can they truly coexist? The answer is a […]