ITSM and DevOps: Can They Coexist?
ITSM and DevOps: Can They Coexist? ITSM and DevOps are often described as opposing ways of working. ITSM is associated with service stability, change control, process discipline, and accountability. DevOps is associated with faster delivery, automation, collaboration, feedback, and frequent release cycles. The real issue is not whether ITSM and DevOps can coexist. They can. […]