Implementing ITIL 4’s Service Value System in Your Organization
ITIL 4 Service Value System: Reducing Service Waste, Risk, and Execution Cost The ITIL 4 Service Value System, or SVS, helps organizations connect service management activity to business value. Instead of treating ITSM as a set of isolated processes, the SVS shows how principles, governance, service value chain activities, practices, and continual improvement work together […]