{"id":16136,"date":"2026-04-22T20:23:35","date_gmt":"2026-04-22T14:53:35","guid":{"rendered":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/"},"modified":"2026-06-17T06:13:03","modified_gmt":"2026-06-17T13:13:03","slug":"how-to-evaluate-field-service-management-for-it-service-teams","status":"publish","type":"post","link":"https:\/\/cataligent.in\/blog\/strategy-planning\/how-to-evaluate-field-service-management-for-it-service-teams\/","title":{"rendered":"How to Evaluate Field Service Management for IT Service Teams"},"content":{"rendered":"<h1>How to Evaluate Field Service Management for IT Service Teams<\/h1>\n<p>Field service management for IT service teams should be evaluated through the lens of service governance, not only ticket handling. IT leaders need to know how requests are categorized, how incidents move to field work, how SLAs are tracked, how technicians are assigned, how approvals are controlled, and how service performance is reported.<\/p>\n<p>The challenge is that field service sits between IT service management, workforce coordination, asset handling, customer or internal user communication, and management reporting. A tool that handles dispatch alone may not be enough if the wider service process remains fragmented.<\/p>\n<p>This evaluation guide helps IT service teams compare field service needs with <a href=\"https:\/\/cataligent.in\/itsm\">IT service management<\/a> governance, request workflows, escalation rules, time reporting, and operational visibility.<\/p>\n<h2>Start With the Service Model<\/h2>\n<p>Before evaluating any field service management system, IT teams should define the service model. What requests require field work? Which incidents can be resolved remotely? Which service categories need approval before dispatch? Which locations, assets, or business units need different handling rules?<\/p>\n<p>A service model prevents the organization from buying around symptoms. If ticket categories are unclear, escalation rules are informal, and ownership is fragmented, field service technology will inherit those weaknesses. The evaluation should start with the workflow, not with the feature list.<\/p>\n<ul>\n<li>Incident to field dispatch process.<\/li>\n<li>Service request to approval process.<\/li>\n<li>Asset replacement or repair workflow.<\/li>\n<li>Access or equipment setup request.<\/li>\n<li>SLA escalation for high priority business services.<\/li>\n<\/ul>\n<h2>Evaluate Workflow Control, Not Only Dispatch<\/h2>\n<p>Dispatch is important, but IT service teams also need workflow control. A field request may require triage, business approval, technician assignment, parts availability, access rights, user confirmation, closure evidence, and SLA review. Each step should have an owner and a status.<\/p>\n<p>A weak workflow creates confusion. Technicians receive incomplete tasks, users do not know when service will arrive, managers cannot see backlog by priority, and service owners cannot explain why an SLA was missed. A strong evaluation tests whether the system supports the complete service journey.<\/p>\n<ul>\n<li>Can requests be categorized by service, subservice, location, asset, and urgency?<\/li>\n<li>Can approvals be routed before field work is assigned?<\/li>\n<li>Can SLA rules trigger escalation when time limits are at risk?<\/li>\n<li>Can technicians update task status and evidence clearly?<\/li>\n<li>Can managers report backlog, completion, exceptions, and recurring issues?<\/li>\n<\/ul>\n<h2>Connect Field Service to Time and Capacity Reporting<\/h2>\n<p>Field service depends on people and time. IT leaders should evaluate whether the process can show technician workload, service demand, travel or response burden, unresolved backlog, and recurring request patterns. This is where <a href=\"https:\/\/cataligent.in\/time-card-management\">time card management<\/a> and capacity tracking become relevant.<\/p>\n<p>Time reporting should not exist only for payroll or administration. It can help service leaders understand whether the team has enough capacity, whether certain service categories consume too much effort, and whether outsourcing or process change is needed. It can also support better forecasting for service operations.<\/p>\n<ul>\n<li>Time spent by service category.<\/li>\n<li>Time spent by location or business unit.<\/li>\n<li>Repeat visits for the same asset or issue.<\/li>\n<li>Technician utilization and availability.<\/li>\n<li>Backlog aging and escalation load.<\/li>\n<\/ul>\n<h2>Review Reporting and Governance Requirements<\/h2>\n<p>Field service reporting should help leaders make decisions. A useful report shows request volume, SLA performance, response time, resolution time, reopen rate, technician capacity, location trends, recurring asset issues, approval delays, and exception reasons.<\/p>\n<p>The best reporting is connected to the workflow itself. If managers build reports manually after the fact, they may miss evidence, change history, and approval context. The evaluation should ask whether operational reports are generated from governed service data rather than reconstructed from emails and spreadsheets.<\/p>\n<ul>\n<li>SLA performance by priority and service category.<\/li>\n<li>Aging backlog by team, location, or technician.<\/li>\n<li>Approval delay by request type.<\/li>\n<li>Repeat issue rate by asset or service.<\/li>\n<li>Closure evidence and user confirmation status.<\/li>\n<\/ul>\n<h2>Do Not Treat Field Service as a Standalone IT Tool<\/h2>\n<p>Field service touches quality, compliance, asset handling, user experience, and operating governance. In regulated or quality sensitive environments, service requests may need evidence, document control, review workflows, audit trail, or approval history. This connects field work with <a href=\"https:\/\/cataligent.in\/quality-management-system\">quality management system<\/a> thinking.<\/p>\n<p>IT service teams should also avoid assuming that a field service tool will automatically replace the broader ITSM environment. The safer evaluation is to define which workflows need configurable support, what must integrate with existing systems, and how service reporting will remain current.<\/p>\n<h2>Selection Questions for IT Service Leaders<\/h2>\n<p>IT service leaders should evaluate field service management with practical operating questions. The discussion should include how work enters the queue, how priority is assigned, how field tasks are approved, how technicians receive context, how evidence is captured, and how managers review service performance.<\/p>\n<p>The strongest evaluation also considers what happens when exceptions occur. A technician may find that the asset record is wrong, a part is unavailable, the user is not ready, or the issue is linked to a wider incident. The system should help the team record that reality, escalate it, and report it without losing the service history.<\/p>\n<ul>\n<li>Can the workflow handle incomplete request information?<\/li>\n<li>Can managers see field work by priority and SLA risk?<\/li>\n<li>Can technicians record evidence at closure?<\/li>\n<li>Can repeat issues be connected to assets or locations?<\/li>\n<li>Can service owners review trends without manual consolidation?<\/li>\n<\/ul>\n<h2>How Cataligent Helps Through CAT4<\/h2>\n<p>Cataligent helps IT service and workflow owners design governed service processes through CAT4, its no code strategy execution platform. CAT4 can support structured request handling, workflow approvals, role based access, dashboards, reporting, escalation logic, and service related task management.<\/p>\n<p>For IT service teams, CAT4 can be configured around service categories, subservices, request workflows, approvals, SLA oriented reporting, task ownership, and management dashboards. Cataligent should not be positioned as a direct ServiceNow replacement unless the scope is formally confirmed, but it can support configurable workflow and service management processes where the operating model requires controlled execution.<\/p>\n<p>Cataligent also brings implementation guidance, CAT4 customization support, and process alignment expertise. That matters when IT service work is not only about closing tickets, but about governing service delivery across requests, field work, approvals, time, evidence, and reporting.<\/p>\n<h2>Move From Planning Discussion to Governed Execution<\/h2>\n<p>The right field service management approach should make the service workflow clearer, not simply add another dispatch screen. IT teams should evaluate how the process controls requests, owners, SLA risks, field updates, time, evidence, and reporting.<\/p>\n<p>Cataligent can help assess where CAT4 can support IT service workflow governance. Start by mapping your request categories and field service handoffs, then decide which parts need governed workflow, reporting, and approval control.<\/p>\n<h2>FAQs<\/h2>\n<h3>Q. What should IT service teams evaluate in field service management?<\/h3>\n<p>IT service teams should evaluate request categorization, dispatch workflow, approval rules, SLA tracking, technician capacity, asset context, escalation logic, and reporting. The goal is to govern the service process, not only assign field tasks.<\/p>\n<h3>Q. Why is workflow control important in field service management?<\/h3>\n<p>Workflow control is important because field service often involves triage, approval, dispatch, evidence, closure, and SLA review. Without controlled workflow, managers may lose visibility over backlog, delays, ownership, and service quality.<\/p>\n<h3>Q. How does Cataligent support IT service workflows through CAT4?<\/h3>\n<p>Cataligent supports IT service workflows by helping teams configure CAT4 around request handling, approvals, task ownership, dashboards, and reporting. CAT4 can support structured service management processes without being positioned as a direct replacement for every ITSM platform.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Evaluate Field Service Management for IT Service Teams Field service management for IT service teams should be evaluated through the lens of service governance, not only ticket handling. IT leaders need to know how requests are categorized, how incidents move to field work, how SLAs are tracked, how technicians are assigned, how approvals [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2104],"tags":[2033,568,632,1739,2107,1967,2106,2105],"class_list":["post-16136","post","type-post","status-publish","format-standard","hentry","category-strategy-planning","tag-business-strategy","tag-cost-reduction-strategies","tag-cost-reduction-strategy","tag-digital-strategy","tag-planning","tag-strategic-decision-making","tag-strategic-planning","tag-strategy-planning"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Evaluate Field Service Management for IT Service Teams - Cataligent<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Evaluate Field Service Management for IT Service Teams - Cataligent\" \/>\n<meta property=\"og:description\" content=\"How to Evaluate Field Service Management for IT Service Teams Field service management for IT service teams should be evaluated through the lens of service governance, not only ticket handling. IT leaders need to know how requests are categorized, how incidents move to field work, how SLAs are tracked, how technicians are assigned, how approvals [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/\" \/>\n<meta property=\"og:site_name\" content=\"Cataligent\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Cataligentstrategyimplementation\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-22T14:53:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-17T13:13:03+00:00\" \/>\n<meta name=\"author\" content=\"cat_admin_usr\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@cataligentindia\" \/>\n<meta name=\"twitter:site\" content=\"@cataligentindia\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"cat_admin_usr\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/\"},\"author\":{\"name\":\"cat_admin_usr\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#\\\/schema\\\/person\\\/649c37d6027e076e1e76bd18bac05756\"},\"headline\":\"How to Evaluate Field Service Management for IT Service Teams\",\"datePublished\":\"2026-04-22T14:53:35+00:00\",\"dateModified\":\"2026-06-17T13:13:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/\"},\"wordCount\":1225,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#organization\"},\"keywords\":[\"Business Strategy\",\"Cost Reduction Strategies\",\"Cost Reduction Strategy\",\"Digital Strategy\",\"Planning\",\"Strategic Decision-Making\",\"Strategic Planning\",\"Strategy Planning\"],\"articleSection\":[\"Strategy Planning\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/\",\"url\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/\",\"name\":\"How to Evaluate Field Service Management for IT Service Teams - Cataligent\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#website\"},\"datePublished\":\"2026-04-22T14:53:35+00:00\",\"dateModified\":\"2026-06-17T13:13:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/uncategorized\\\/how-to-evaluate-field-service-management-for-it-service-teams\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Evaluate Field Service Management for IT Service Teams\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/\",\"name\":\"https:\\\/\\\/cataligent.in\\\/\",\"description\":\"Strategy Execution Tool for Cost Saving Program\",\"publisher\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#organization\",\"name\":\"Cataligent Project Pvt. Ltd.\",\"url\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/logoColored-1.png\",\"contentUrl\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/logoColored-1.png\",\"width\":296,\"height\":75,\"caption\":\"Cataligent Project Pvt. Ltd.\"},\"image\":{\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Cataligentstrategyimplementation\\\/\",\"https:\\\/\\\/x.com\\\/cataligentindia\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/cataligentstrategy\\\/\",\"https:\\\/\\\/www.instagram.com\\\/cataligentindia\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/#\\\/schema\\\/person\\\/649c37d6027e076e1e76bd18bac05756\",\"name\":\"cat_admin_usr\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5a61f472589fc237202ca132bc60e152f3e6a99196f2e24dcf2a5f01626f1b4a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5a61f472589fc237202ca132bc60e152f3e6a99196f2e24dcf2a5f01626f1b4a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5a61f472589fc237202ca132bc60e152f3e6a99196f2e24dcf2a5f01626f1b4a?s=96&d=mm&r=g\",\"caption\":\"cat_admin_usr\"},\"sameAs\":[\"https:\\\/\\\/cataligent.in\\\/blog\"],\"url\":\"https:\\\/\\\/cataligent.in\\\/blog\\\/author\\\/cat_admin_usr\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Evaluate Field Service Management for IT Service Teams - Cataligent","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/","og_locale":"en_US","og_type":"article","og_title":"How to Evaluate Field Service Management for IT Service Teams - Cataligent","og_description":"How to Evaluate Field Service Management for IT Service Teams Field service management for IT service teams should be evaluated through the lens of service governance, not only ticket handling. IT leaders need to know how requests are categorized, how incidents move to field work, how SLAs are tracked, how technicians are assigned, how approvals [&hellip;]","og_url":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/","og_site_name":"Cataligent","article_publisher":"https:\/\/www.facebook.com\/Cataligentstrategyimplementation\/","article_published_time":"2026-04-22T14:53:35+00:00","article_modified_time":"2026-06-17T13:13:03+00:00","author":"cat_admin_usr","twitter_card":"summary_large_image","twitter_creator":"@cataligentindia","twitter_site":"@cataligentindia","twitter_misc":{"Written by":"cat_admin_usr","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/#article","isPartOf":{"@id":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/"},"author":{"name":"cat_admin_usr","@id":"https:\/\/cataligent.in\/blog\/#\/schema\/person\/649c37d6027e076e1e76bd18bac05756"},"headline":"How to Evaluate Field Service Management for IT Service Teams","datePublished":"2026-04-22T14:53:35+00:00","dateModified":"2026-06-17T13:13:03+00:00","mainEntityOfPage":{"@id":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/"},"wordCount":1225,"commentCount":0,"publisher":{"@id":"https:\/\/cataligent.in\/blog\/#organization"},"keywords":["Business Strategy","Cost Reduction Strategies","Cost Reduction Strategy","Digital Strategy","Planning","Strategic Decision-Making","Strategic Planning","Strategy Planning"],"articleSection":["Strategy Planning"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/","url":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/","name":"How to Evaluate Field Service Management for IT Service Teams - Cataligent","isPartOf":{"@id":"https:\/\/cataligent.in\/blog\/#website"},"datePublished":"2026-04-22T14:53:35+00:00","dateModified":"2026-06-17T13:13:03+00:00","breadcrumb":{"@id":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cataligent.in\/blog\/uncategorized\/how-to-evaluate-field-service-management-for-it-service-teams\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cataligent.in\/blog\/"},{"@type":"ListItem","position":2,"name":"How to Evaluate Field Service Management for IT Service Teams"}]},{"@type":"WebSite","@id":"https:\/\/cataligent.in\/blog\/#website","url":"https:\/\/cataligent.in\/blog\/","name":"https:\/\/cataligent.in\/","description":"Strategy Execution Tool for Cost Saving Program","publisher":{"@id":"https:\/\/cataligent.in\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cataligent.in\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/cataligent.in\/blog\/#organization","name":"Cataligent Project Pvt. Ltd.","url":"https:\/\/cataligent.in\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/cataligent.in\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/cataligent.in\/blog\/wp-content\/uploads\/2025\/01\/logoColored-1.png","contentUrl":"https:\/\/cataligent.in\/blog\/wp-content\/uploads\/2025\/01\/logoColored-1.png","width":296,"height":75,"caption":"Cataligent Project Pvt. Ltd."},"image":{"@id":"https:\/\/cataligent.in\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Cataligentstrategyimplementation\/","https:\/\/x.com\/cataligentindia","https:\/\/www.linkedin.com\/company\/cataligentstrategy\/","https:\/\/www.instagram.com\/cataligentindia\/"]},{"@type":"Person","@id":"https:\/\/cataligent.in\/blog\/#\/schema\/person\/649c37d6027e076e1e76bd18bac05756","name":"cat_admin_usr","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/5a61f472589fc237202ca132bc60e152f3e6a99196f2e24dcf2a5f01626f1b4a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5a61f472589fc237202ca132bc60e152f3e6a99196f2e24dcf2a5f01626f1b4a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5a61f472589fc237202ca132bc60e152f3e6a99196f2e24dcf2a5f01626f1b4a?s=96&d=mm&r=g","caption":"cat_admin_usr"},"sameAs":["https:\/\/cataligent.in\/blog"],"url":"https:\/\/cataligent.in\/blog\/author\/cat_admin_usr\/"}]}},"_links":{"self":[{"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/posts\/16136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/comments?post=16136"}],"version-history":[{"count":0,"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/posts\/16136\/revisions"}],"wp:attachment":[{"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/media?parent=16136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/categories?post=16136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cataligent.in\/blog\/wp-json\/wp\/v2\/tags?post=16136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}